FAQ

Frequently Asked Questions

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Are your technicians certified?

Yes, all of our technicians are fully certified and have extensive experience in the HVAC industry. We take pride in the expertise and professionalism of our team.

How can I schedule an appointment?

You can easily schedule an appointment by calling us directly or filling out the contact form on our website. We’ll work with you to find a convenient time for your service.

What brands do you work with?

We work with a variety of reputable HVAC brands to ensure you receive the best possible products for your needs. Whether you have a specific brand in mind or need our expertise to choose the right one, we’ve got you covered.

What services does Condor HVAC offer?

We offer a full range of HVAC services including installation, repair, and maintenance of heating, ventilation, and air conditioning systems. We specialize in both residential and commercial services, ensuring your environment is comfortable year-round.

Do you serve areas outside of Shelby Township and Rochester, MI?

Our primary focus is on providing exceptional service to Shelby Township and Rochester. While we are dedicated to these areas, we occasionally serve surrounding suburbs. Contact us to see if we can assist you in your location.

How often should I schedule HVAC maintenance?

We recommend scheduling maintenance for your HVAC system at least twice a year—once before the heating season and once before the cooling season. Regular maintenance ensures your system runs efficiently and helps prevent costly repairs.

How quickly can you respond to emergency repairs?

We understand that HVAC emergencies can happen at any time. Our team is committed to providing prompt service, and we strive to respond to emergency repair calls as quickly as possible—often within the same day.

What should I do if my HVAC system isn’t working properly?

If your HVAC system isn’t functioning as it should, it’s best to contact us right away. Our technicians will diagnose the issue and provide a solution to get your system back up and running.

Do you offer free estimates?

Yes, we provide free estimates for all our services. Whether you need a repair, maintenance, or a new installation, we’ll give you a detailed quote before any work begins.

Still have questions?

Please reach out to our friendly team.

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Contact us to request a free quote or consultation for your specific situation.